AI-Powered Voice-Enabled Customer & Employee Assistance Solution Implementation
- Opening DateOct 13, 2026
- Closing DateNov 03, 2026
- Tender Amount Refer Document
Tender Overview
| Tender Title | AI-Powered Voice-Enabled Customer & Employee Assistance Solution Implementation | ||
| Tender ID | No.JKB/CHQ/T&D/AI-Based-EAS/20 | Tender Reference Number | No.JKB/CHQ/T&D/AI-Based-EAS/2026-1919 Dated: 12-10-2026 |
| Tender Type | Tender Bidding Type : Ncb/domestic | ||
| Tender Opening Date | 2026-10-13 06:00 PM | Tender Closing Date | 2026-11-03 05:00 PM |
| Tender Value | Refer Document | Tender Location | NA , Srinagar , Jammu And Kashmir |
| Tender Category | NA | Product Category | Consultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders |
- Tender TitleAI-Powered Voice-Enabled Customer & Employee Assistance Solution Implementation
- Tender IDNo.JKB/CHQ/T&D/AI-Based-EAS/20
- Tender Reference NumberNo.JKB/CHQ/T&D/AI-Based-EAS/2026-1919 Dated: 12-10-2026
- Tender TypeTender Bidding Type : Ncb/domestic
- Tender Opening Date2026-10-13 06:00 PM
- Tender Closing Date2026-11-03 05:00 PM
- Tender Value Refer Document
- Tender LocationNA,Srinagar, Jammu And Kashmir
- Tender CategoryNA
- Product CategoryConsultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders
Important Dates
| ePublished Date | 2026-10-13 06:00 PM | Bid Opening Date | 2026-11-03 05:30 PM |
| Document Download Start Date | 2026-10-13 06:00 PM | Document Download End Date | 2026-11-03 05:00 PM |
| Bid Submission Start Date | 2026-10-13 06:00 PM | Bid Submission End Date | 2026-11-03 05:00 PM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | NA |
- ePublished Date 2026-10-13 06:00 PM
- Bid Opening Date2026-11-03 05:30 PM
- Document Download Start Date2026-10-13 06:00 PM
- Document Download End Date2026-11-03 05:00 PM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2026-10-13 06:00 PM
- Bid Validity Period (in Days)NA
Cost Specification
| Tender Fee | Refer document |
| EMD (Earnest Money Deposit) | Refer document |
| EMD Fee Type | NA |
| Payment Instruments/Mode | NA |
Tender Description
Work Description - Online Request For Proposal (e-rfp) For Proposal (rfp) For Selection Of Service Provider For Ai-based Customer And Employee Assistance Solution With Voice Integration On Hosted Model.
Jammu and Kashmir Bank Limited, a public sector bank, is inviting proposals for an AI-based Customer and Employee Assistance Solution with Voice Integration. This e-RFP seeks to appoint a service provider for the implementation of this solution on a hosted model. Key dates for this tender include a Bid Submission Closing Date and Time of 03/11/2026 at 17:00:00, and a Bid Opening Date commencing on 27/10/2026 at 17:30:00 and concluding on 03/11/2026 at 17:30:00. The tender reference number is No.JKB/CHQ/T&D/AI-Based-EAS/20, and the Event ID is 59700. This is a National Competitive Bidding (NCB)/Domestic tender, open for IT Procurement Bidding.
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Tender Contact Details
| Office Inviting Bids | NA |
| Address | NA |
| Contact Details | NA |
| NA | |
| Website | https://jkbank.abcprocure.com/EPROC/viewtender/59700 |
Documents
- Document Not Available
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