Faridabad Municipal Corporation Citizen Complaint Resolution Services

This tender, reference number 20268CC0EA9B AF03 422B AFA2 976EDEB25C4E284ULB, is issued by the Haryana Government through the Municipal Corporation Faridabad, inviting bids for the critical work of "PROVIDING OF SERVICE FOR RESOLVING DAY TO DAY COMPLAINT RECEIVED THROUGH MHARI SADAK PORTAL/ SOCIAL MEDIA FOR VARIOUS LOCATION UNDER MUNICIPAL CORPORATION FARIDABAD." This open tender opportunity, categorized under Works and specifically Civil Works, has an estimated tender value of ₹1,27,85,298 and is anticipated to span a period of 180 days. Bidders are required to submit a bid validity of 120 days. The tender process involves two covers: Cover 1 for Technical bid (PDF) and Cover 2 for Financial bid (XLS). A tender fee of ₹16,000, comprising a processing fee of ₹1,000 and a tender fee of ₹15,000, is mandatory, payable online. Additionally, an Earnest Money Deposit (EMD) of ₹2,55,700, payable to Nil and at Nil, is required, with exemptions or payments through BG/ST being permissible. The document download and bid submission period commences on 09-Oct-2026 at 06:30 PM and concludes on 17-Oct-2026 at 06:55 PM, with the bid opening scheduled for 19-Oct-2026 at 10:00 AM at the Municipal Corporation Faridabad. Bidders should note that only online payment modes are accepted for fees, and no withdrawal is allowed for this tender.