Cloud-Based Call Centre Services with Onsite Setup for National Testing Agency

This tender, with Bid Number GEM/2026/B/8130623, is being issued by the National Testing Agency, an organization operating under the Ministry of Education, and specifically from their Delhi office. The Department of Higher Education is the primary recipient of the proposed services. The bid window opens on October 7, 2026, at 6:08 PM and closes on October 28, 2026, at 7:00 PM. The National Testing Agency is seeking a comprehensive Call Centre Service, specifically on a per-seat basis, which must include a cloud-based call center solution with an onsite setup. A significant Earnest Money Deposit (EMD) of ₹2,000,000.00 is required from prospective bidders. The National Testing Agency is located at First Floor, NSIC-MDBP Building, Okhla Industrial Estate, Phase III, New Delhi, with a PIN code of 110020.