Annual Maintenance Services for Data Center Compute, Storage, Backup, and Network Infrastructure

This tender seeks comprehensive Annual Maintenance Services (AMS) for critical Data Center Assets, specifically focusing on Compute, Storage, Backup Devices, and Network Devices. The procuring authority, the National Informatics Centre (NIC), operating under the Department of Electronics and Information Technology and the Ministry of Electronics and Information Technology, is issuing this bid (GEM/2026/B/8220976) for its Sikkim State Centre Building located at Tashiling Secretariat, Gangtok, Sikkim - 737101. The tender opens on November 10, 2026, at 4:37 PM and closes on November 20, 2026, at 5:00 PM. Bidders are required to provide OEM authorised services for Hyper Converged Infrastructure (HCI) compute, storage, backup devices, backup and replication software, and L3 Network Switches. A significant Earnest Money Deposit (EMD) of INR 111,165.0 is mandated for participation in this procurement, reflecting the importance and scale of the services required to ensure the continuous and optimal functioning of the NIC's data center infrastructure in Sikkim.