Kerala's Digital Backbone: KSWAN Operations and Infrastructure Upgrade

Work Description - Operations And Management Of Kerala State Wide Area Network (kswan) Including Revamping Of Infrastructure

The Kerala State IT Mission, a State Government and UT organisation, invites eligible bidders for an Open Tender (Tender ID: 2026_KSITM_846108_1, Reference No: KSWAN/22/2025-KSITM) for the "Operations and Management of Kerala State Wide Area Network (KSWAN) including revamping of Infrastructure." This comprehensive contract, categorized as Services with a Form of Contract as Supply and Service, and a product sub-category of Operation and Management and revamping, is to be executed in Thiruvananthapuram. The tender documents were e-published on 11-Mar-2026 at 06:00 PM, and are available for download from this date until 18-Jul-2026 at 03:00 PM. A mandatory online pre-bid meeting is scheduled for 23-Mar-2026 at 03:00 PM via meet.google.com/sbf-dkxj-pgx, allowing bidders to seek clarifications between 12-Mar-2026 10:00 AM and 01-Apr-2026 05:00 PM. Bid submission commences on 17-Apr-2026 at 11:00 AM and closes on 18-Jul-2026 at 03:00 PM, with the technical bids opening on the same day at 04:00 PM. A non-refundable Tender Fee of ₹29,534 (comprising ₹28,000 tender fee and ₹1,534 processing fee inclusive of 18% GST) is applicable, though exemption is allowed. Additionally, an Earnest Money Deposit (EMD) of ₹45,00,000 is required, with provisions for exemption, including through BG/ST. The bidding process will follow a two-cover system, wherein Cover 1 must contain all Prequalification and Technical documents as per the RFP, and Cover 2 will house the financial bid (BoQ). Bids submitted will remain valid for 180 days from the bid opening date. For complete details and to participate, interested parties must refer to the full tender documents. The Tender Inviting Authority is the Director, Kerala State IT Mission, located at Saankethika Vrindavan Gardens, Near EPF Office, Pattom P O, Thiruvananthapuram, Kerala 695004.