| Tender Title | Annual Maintenance for Complaint Handling Software and Kiosks | ||
| Tender ID | GEM/2026/B/8161758 | Tender Reference Number | NA |
| Tender Type | NA | ||
| Tender Opening Date | 2026-10-14 05:50 PM | Tender Closing Date | 2026-10-24 05:00 PM |
| Tender Value | Refer Document | Tender Location | NA , Bengaluru , Karnataka |
| Tender Category | Services | Product Category | Software and IT Solutions Tenders, Consultancy Services Tenders |
| ePublished Date | 2026-10-14 12:00 AM | Bid Opening Date | |
| Document Download Start Date | Document Download End Date | ||
| Bid Submission Start Date | 2026-10-14 05:50 PM | Bid Submission End Date | 2026-10-24 05:00 PM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | NA |
| Tender Fee | Refer document |
| EMD (Earnest Money Deposit) | Refer document |
| EMD Fee Type | NA |
| Payment Instruments/Mode | NA |
Work Description - NA
This tender is issued by the Department of Military Affairs, Ministry of Defence, on behalf of the Indian Army, with Bid Number GEM/2026/B/8161758. The procurement aims to secure an Annual Comprehensive Maintenance Contract (AMC) for a Complaint Handling System Software with Kiosks, specifically for pre-owned products, to be located at GE (M) (AF) Jalahalli Palcomtech. The contract will be for a duration of one year, with monthly maintenance services required. The bidding period commences on 14-10-2026 at 5:50 PM and concludes on 24-10-2026 at 5:00 PM. This opportunity presents a critical need for a reliable and skilled service provider to ensure the optimal functioning of essential software and hardware infrastructure supporting military operations.

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| Office Inviting Bids | NA |
| Address | NA |
| Contact Details | NA |
| NA | |
| Website | NA |
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