Ricoh MFD Servicing, Repair, and Parts Replacement for Indian Army

This tender invitation, issued by the Department of Military Affairs under the Ministry of Defence, seeks comprehensive servicing and maintenance for Ricoh Multi-Function Devices (MFDs). With Bid Number GEM/2026/B/8088623, this opportunity, commencing on 10-10-2026 at 6:00 PM and concluding on 12-10-2026 at 6:00 PM, pertains to the Indian Army's operational requirements at their Udhampur location. The scope of work encompasses a range of critical services for a total of seven MFD units, including formatting, resetting, and self-checking of the devices. Furthermore, the tender requires thorough servicing and cleaning of all Ricoh MFD hardware components, alongside the specific replacement of essential parts such as the Scanner PCB, Scanning Unit assembly, DC Power Supply Board, and C and B Power Pack Card. Additionally, the resetting and replacement of paper rollers are included in the detailed service requirements. This tender is a crucial procurement for the Indian Army, ensuring the continued operational efficiency of their vital document management systems.